Frequently asked questions
FAQ
Can I return the item if it doesn't work for me?
At 5 Nutri, we care deeply about the quality and safety of our supplements. Because of the nature of our products, all sales are final. Once a supplement has left our facility, we cannot accept returns or exchanges for health and safety reasons.
If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery at hell@5nutri.com and we’ll work quickly to make it right.
Thank you for understanding and supporting our commitment to safety, quality, and transparency.
How do I check the status of my order?
You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.
Do you provide a quality guarantee for all the products being sold?
Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction.
How can I get in contact with you?
You can contact us by email at hello@5nutri.com. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.
Do you offer a refund if I am not satisfied with the product?
Yes, we offer a full refund if you are not satisfied with the product or if it doesn't suit your lifestyle. Simply contact us and we will take care of it for you. Our clients have consistently reported that our products have helped them in their daily lives.
How do I order on your website?
To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.