Refund policy
At 5 Nutri, we take pride in offering premium-quality supplements designed to support stress relief, better sleep, and overall wellness. Your satisfaction and trust mean everything to us, which is why each product is crafted with care and held to the highest standards of quality and safety.
Because our supplements are ingestible health products, we are unable to accept returns or issue refunds once an order has been shipped. This policy is in place to ensure the safety and integrity of every product we deliver.
That said, we always want our customers to feel supported:
-
If your order arrives damaged, defective, or incorrect, please reach out to us within 7 days of delivery at hello@5nutri.com. Our team will gladly work with you to make things right, whether that means sending a replacement or resolving the issue promptly.
-
If you have any questions about a product before purchasing, we encourage you to contact us at the same email. We’re happy to provide guidance and help you choose the right supplement for your needs.
-
Please note that all sales are considered final once shipped.
At 5 Nutri, our goal is not only to provide effective, high-quality supplements but also to ensure that your experience with us is smooth, supportive, and positive. We’re here to help you on your journey to better stress relief and sleep support.